This Privacy Policy explains what personal data 1ph collects from registered players and visitors, why we collect it, how it is used and stored, and what rights you have under Philippine law. We take the privacy of Filipino players seriously.
Summary for Filipino Players: 1ph collects your personal data to run your account, comply with PAGCOR and anti-money-laundering laws, keep the platform secure, and improve your experience. We do not sell your data to third parties. You have the right to access, correct, and request deletion of your data at any time. The full details are in the sections below.
1ph is committed to protecting the personal data of all players and visitors who interact with the 1ph platform at https://1ph.onl. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines (the "DPA"), and its implementing rules and regulations issued by the National Privacy Commission (the "NPC").
This policy applies to all personal data collected by 1ph through the 1ph website, mobile browser experience, customer support channels, and any other interface through which a player or visitor interacts with 1ph. It applies to all registered account holders, unregistered visitors, and any individual who contacts 1ph via email or Live Chat.
By registering an account on 1ph, you acknowledge that you have read and understood this Privacy Policy. You consent to the collection and processing of your personal data in the manner described here. If you do not agree with any part of this policy, you should not create an account or provide any personal data to 1ph.
This Privacy Policy should be read alongside the 1ph Terms & Conditions and the 1ph Responsible Gaming Policy.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal data is the operator of the 1ph platform, operating the website at https://1ph.onl under a valid PAGCOR licence.
As a PAGCOR-licensed operator, 1ph is required to maintain a Data Protection Officer (DPO) who oversees compliance with data privacy obligations and handles data subject requests. Contact details for the 1ph DPO are provided in Section 15 of this policy.
PAGCOR Compliance: As a PAGCOR-regulated gaming operator, 1ph is subject to both PAGCOR's data governance requirements and the National Privacy Commission's regulations under the Data Privacy Act of 2012. Both regulatory frameworks inform how we collect and manage player data.
1ph collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph | Registration and KYC verification |
| Contact Data | Mobile number (Philippine), email address, residential address | Registration and account updates |
| Financial Data | GCash account reference, PayMaya reference, bank account name and last 4 digits, transaction amounts | Deposits and withdrawal requests |
| Technical Data | IP address, device type, browser type, operating system, session duration | All platform visits and logins |
| Usage Data | Games played, wagers placed, wins and losses, time on platform, game preferences | Active gaming sessions |
| Communication Data | Live Chat transcripts, support email history, complaint records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, cooling-off periods activated, self-exclusion records | When responsible gaming tools are used |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS notifications | Registration and preference updates |
1ph does not collect full payment card numbers, CVV codes, or complete bank account numbers. Financial transactions are processed through secure third-party payment providers who operate their own data protection frameworks.
1ph does not intentionally collect sensitive personal information (as defined by the DPA) beyond what is required for age verification, KYC compliance, and responsible gaming monitoring. Where sensitive data is processed, an additional layer of consent is obtained or legal authority under the DPA is documented.
1ph collects personal data through the following means:
Data you provide directly when you: create a 1ph account; complete KYC verification by submitting identity documents; make a deposit or withdrawal request; contact 1ph support via Live Chat or email; respond to a survey or promotional questionnaire; or update your account preferences.
Data collected automatically when you visit or use the 1ph platform, including through cookies, session tokens, server logs, and analytics tools. This includes your IP address, device identifiers, browser characteristics, and your interaction patterns within the platform. See Section 10 for more detail on cookies.
Data received from third parties in limited circumstances, including: payment processors confirming successful deposit or withdrawal transactions; identity verification service providers conducting document checks during KYC; fraud prevention and anti-money-laundering screening services; and PAGCOR's player exclusion database (to verify that a player is not subject to a regulatory exclusion order).
1ph processes personal data for the following purposes:
Under the Data Privacy Act of 2012, 1ph processes personal data on the following legal bases:
Processing Sensitive Data: Where 1ph processes sensitive personal information (e.g. identity documents that may reveal national origin, or health-related data in a responsible gaming context), this is done on the basis of legal obligation under the PAGCOR framework and the DPA's provisions for data processing by organisations with legal authority to do so.
1ph does not sell your personal data to any third party. We may share your data in the following limited circumstances:
1ph is required by PAGCOR and Philippine law to share player data with: PAGCOR, as part of regular regulatory reporting and licence compliance audits; the Anti-Money Laundering Council (AMLC), for suspicious transaction reporting as required under RA 9160; and law enforcement agencies, courts, or government bodies where required by a valid legal order, subpoena, or official request.
1ph works with carefully selected third-party service providers who process personal data on our behalf under written data processing agreements. These include: payment processors for GCash, PayMaya, and bank transfers; identity verification providers for KYC document checks; fraud prevention and AML screening services; cloud infrastructure and data hosting providers; customer support platform providers; and analytics service providers. All service providers are contractually required to process data only as instructed by 1ph and to implement appropriate data security measures.
Certain aggregated and anonymised gameplay data may be shared with game content providers for the purpose of improving game performance and fairness. Individual player identity data is not shared with game providers unless required for player dispute resolution purposes.
1ph's legal counsel, auditors, and financial advisers may have access to personal data where necessary to provide professional services to 1ph. These parties are bound by confidentiality obligations.
No Data Sales: 1ph does not sell, rent, lease, or otherwise commercially exploit the personal data of Filipino players. Your data is used exclusively for the purposes stated in this Privacy Policy.
1ph retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by Philippine law or PAGCOR regulations. The following general retention principles apply:
Where data is retained beyond the period of active use for legal compliance purposes, it is stored securely with access restricted to those who need it for the specific compliance purpose. At the end of the applicable retention period, data is securely deleted or anonymised in a manner that prevents re-identification.
1ph implements technical, organisational, and administrative security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
While 1ph takes all reasonable steps to protect your data, no electronic system is completely immune from security threats. You also have a role in keeping your account secure: use a strong unique password, enable two-factor authentication, and do not share your 1ph login credentials with any third party.
1ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following categories of cookies are used:
These cookies are essential for the 1ph platform to function. They manage your login session, maintain your wallet balance display, and enable navigation between pages. These cookies cannot be disabled without breaking core platform functionality. They do not store personally identifiable information beyond what is needed for session management.
These cookies collect aggregated, anonymised data about how players use the 1ph platform – which pages are visited most frequently, how long sessions last, and which features are used. This data helps 1ph improve the platform experience. These cookies do not identify individual players.
These cookies remember your platform preferences, such as your preferred language, your last-used deposit method, and any display settings you have customised in your account. They improve convenience by reducing the need to re-enter preferences on each visit.
Marketing cookies are used where you have given consent to receive personalised promotional content. These cookies track whether you have previously seen a particular promotion and allow 1ph to tailor bonus offers to your gaming preferences. You can withdraw consent for marketing cookies at any time through your account preferences.
Most browsers allow you to control cookies through their settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 1ph account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1ph:
Request a copy of the personal data 1ph holds about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data held in your 1ph account.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention requirements.
Object to the processing of your data for direct marketing at any time. You may also object to processing based on legitimate interests.
Request that processing of your data be suspended temporarily pending resolution of an accuracy dispute or an objection.
Request a machine-readable copy of personal data you have provided to 1ph for transfer to another controller where technically feasible.
Seek compensation for damages sustained as a result of inaccurate, incomplete, or outdated data processed in bad faith by 1ph.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact the 1ph Data Protection Officer using the contact details in Section 15. 1ph will respond to verified requests within fifteen (15) business days. Some requests may require identity verification before processing. Note that certain rights are limited by legal obligations: for example, data required by PAGCOR or the AMLC cannot be deleted early.
21+ Only: The 1ph platform is strictly for adults aged 21 years and older. 1ph does not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory component of the KYC process for all registered players.
Where 1ph discovers or has reasonable grounds to believe that personal data has been provided by or on behalf of an individual under 21 years of age, 1ph will immediately suspend the associated account, void any balances or transactions attributable to the minor, and take steps to securely delete the data in accordance with applicable law and PAGCOR requirements.
Parents or guardians who believe that a minor may have registered on 1ph without authorisation should contact support immediately at [email protected] so that the matter can be investigated and resolved.
Some of 1ph's third-party service providers – including cloud infrastructure providers, analytics platforms, and game content providers – may process personal data in servers or systems located outside the Philippines. Where cross-border transfers of personal data occur, 1ph ensures that appropriate safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
These safeguards may include standard contractual clauses approved by the NPC, adequacy assessments of the recipient country's data protection framework, or binding corporate rules where applicable. 1ph does not authorise cross-border transfers to jurisdictions that do not provide adequate protection for personal data without first implementing the additional safeguards required under the DPA.
1ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in Philippine law or NPC guidance, or changes to the 1ph platform. When material changes are made, 1ph will notify registered players by posting a prominent notice on the platform and, where feasible, by sending a notification to the registered email address at least seven (7) days before the change takes effect.
The most current version of this Privacy Policy is always available at https://1ph.onl/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the 1ph platform after any revision is effective constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 1ph protects your data. If you have questions about any change to this policy, please contact the 1ph Data Protection Officer before continuing to use the platform.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 1ph Data Protection Officer:
Data Protection Officer: 1ph Data Privacy Office
Email: [email protected]
Live Chat: Available 24/7 on the 1ph platform
Response Time: 1ph will acknowledge data subject requests within five (5) business days and provide a full response within fifteen (15) business days of identity verification.
If you are not satisfied with 1ph's handling of your data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for enforcing the Data Privacy Act of 2012 and protecting the rights of Filipino data subjects.
Behind every provision of this Privacy Policy are six core data protection principles that 1ph applies in every data processing decision. Here's what they mean for you as a Filipino player.
Your data is collected for specific, declared purposes and never used in ways incompatible with those purposes. The data 1ph collects to run your gaming account is not repurposed for unrelated commercial activities.
1ph collects only the personal data that is necessary for the stated purpose. We don't ask for information we don't need. Every data field in the registration and KYC process exists for a specific, documented reason.
1ph takes reasonable steps to ensure that personal data held about you is accurate and up to date. You can update your contact information and preferences at any time through the Account Settings page on 1ph.
Your personal data is not kept longer than necessary. Retention periods are aligned with PAGCOR requirements, the Data Privacy Act, and the Anti-Money Laundering Act. Once the retention period ends, data is securely deleted or anonymised.
1ph implements appropriate technical and organisational security measures including 256-bit SSL encryption, access controls, and regular security assessments to protect your data against unauthorised access or accidental loss.
1ph is responsible for demonstrating compliance with the Data Privacy Act. We maintain records of processing activities, have a designated Data Protection Officer, and report qualifying data breaches to the NPC within 72 hours as required by law.
1ph is PAGCOR-regulated, DPA-compliant, and built for Filipino players who deserve a gaming experience that respects their privacy. Register your account and discover 500-plus games with GCash deposits and same-day payouts.